Legal

Privacy Policy

This Privacy Policy explains how trck.cc (“trck.cc”, “we”, “us”, or “our”) collects, uses, stores, and shares information when you access or use our website, traffic redirection, URL shortening, link tracking, traffic rotation, analytics, and related services (collectively, the “Service”).

By using trck.cc, you agree to the collection and use of information as described in this Privacy Policy.

On this page

1. Scope of This Policy

This Privacy Policy applies to:

  • users who create, manage, or track links through trck.cc
  • visitors who click or access links powered by trck.cc
  • people who contact us for support, abuse reports, or other inquiries
  • users of our website, dashboard, tools, and related services

This Privacy Policy does not apply to third-party websites, products, services, or destinations that may be reached through trck.cc links. We are not responsible for the privacy practices of third-party destinations.

2. Information We Collect

We may collect different types of information depending on how you interact with the Service.

2.1 Account Information

When you create or use an account, we may collect information such as:

  • name or business name
  • email address
  • username
  • password or authentication credentials
  • billing information, if paid features are used
  • account settings and preferences
  • support messages and communication history

2.2 Link and Campaign Information

When you use the Service to create or manage links, redirects, or traffic rotations, we may collect and store:

  • shortened URLs
  • destination URLs
  • redirect rules
  • traffic rotation settings
  • campaign names, tags, or labels
  • creation and modification timestamps
  • account activity related to links and campaigns
  • analytics and performance data

2.3 Click and Technical Data

When someone clicks or accesses a trck.cc link, we may collect technical and analytics data, including:

  • click timestamp
  • IP address
  • browser type
  • device type
  • operating system
  • user agent
  • referrer URL
  • approximate geographic location derived from IP address
  • destination URL
  • link identifier
  • traffic source information
  • language settings
  • other technical metadata used for analytics, security, fraud prevention, and service operation

This information helps us provide link tracking, traffic analytics, fraud prevention, abuse detection, security protection, and service reliability.

2.4 Cookies and Similar Technologies

We may use cookies, local storage, pixels, or similar technologies to:

  • keep users logged in
  • remember user preferences
  • secure accounts
  • measure usage and performance
  • detect abuse, fraud, or suspicious activity
  • improve the Service

You may be able to disable cookies through your browser settings, but some parts of the Service may not work properly without them.

2.5 Payment Information

If you purchase paid features, payment information may be processed by third-party payment providers. We may receive limited payment-related information such as transaction status, invoice details, subscription status, payment method type, and billing identifiers.

We do not intentionally store full credit card numbers unless clearly stated and handled through a compliant payment processor.

2.6 Support and Abuse Reports

If you contact us for support, submit an abuse report, or communicate with us, we may collect:

  • your name
  • email address
  • message content
  • screenshots, headers, files, or evidence you provide
  • related links or URLs
  • technical details needed to investigate the issue

3. How We Use Information

We may use collected information to:

  • provide, operate, and maintain the Service
  • create and manage user accounts
  • generate shortened links and redirects
  • track clicks and provide analytics
  • rotate traffic according to user settings
  • process payments and manage subscriptions
  • provide customer support
  • investigate abuse reports
  • detect, prevent, and respond to spam, phishing, malware, fraud, platform abuse, and other harmful activity
  • protect users, third parties, and the integrity of the Service
  • improve performance, reliability, and security
  • communicate with users about accounts, updates, security issues, and service-related matters
  • enforce our Terms and Acceptable Use Policy
  • comply with legal obligations

5. How We Share Information

We do not sell personal information.

We may share information in the following situations:

5.1 Service Providers

We may share information with trusted service providers who help us operate the Service, such as:

  • hosting providers
  • cloud infrastructure providers
  • analytics providers
  • payment processors
  • email delivery providers
  • customer support tools
  • security and anti-abuse providers
  • database, monitoring, and logging services

These providers may process information only as needed to provide services to us.

5.2 Abuse, Security, and Legal Protection

We may share information when we believe it is necessary to:

  • investigate spam, phishing, malware, fraud, or other abuse
  • protect users, third parties, platforms, or our Service
  • enforce our Terms or Acceptable Use Policy
  • respond to legal requests
  • comply with applicable laws
  • protect our rights, property, safety, or reputation
  • report harmful or illegal activity to hosting providers, domain registrars, security companies, affected brands, payment processors, platforms, or law enforcement

5.3 Business Transfers

If trck.cc is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.

5.4 With Your Direction

We may share information when you request or authorize us to do so.

6. Click Data and Visitor Privacy

Because trck.cc provides link tracking and redirection services, click data is a core part of the Service.

When a visitor clicks a trck.cc link, certain technical data may be collected automatically so that we can:

  • redirect the visitor to the correct destination
  • count and analyze clicks
  • detect duplicate, fraudulent, or suspicious clicks
  • provide geographic and device-level reporting
  • prevent abuse and security threats
  • maintain system reliability

Users who create trck.cc links are responsible for ensuring that their own use of click tracking complies with applicable privacy laws, consent requirements, cookie rules, and disclosure obligations.

7. Third-Party Destinations

Trck.cc links may redirect visitors to third-party websites or services. Those third-party destinations may collect personal information, use cookies, track visitors, or apply their own privacy policies.

We do not control third-party destinations and are not responsible for their content, privacy practices, security, or compliance.

Before submitting personal information to any third-party website, you should review its privacy policy and terms.

8. Data Retention

We retain information for as long as reasonably necessary to:

  • provide the Service
  • maintain user accounts
  • provide analytics and historical reporting
  • investigate abuse, fraud, or security incidents
  • comply with legal obligations
  • resolve disputes
  • enforce our Terms and policies
  • maintain business records

Click logs, analytics data, account records, and abuse-related records may be retained for different periods depending on their purpose, legal requirements, and security needs.

We may delete or anonymize information when it is no longer needed.

9. Security

We use reasonable technical, administrative, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information.

You are responsible for keeping your account credentials confidential and for using strong passwords and appropriate security practices.

10. International Data Transfers

Depending on where you are located and where our service providers operate, your information may be processed in countries other than your own.

When required by applicable law, we use appropriate safeguards for international transfers of personal information.

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • access the personal information we hold about you
  • request correction of inaccurate information
  • request deletion of your information
  • object to certain processing
  • request restriction of processing
  • request a copy of your information
  • withdraw consent where processing is based on consent
  • file a complaint with a data protection authority

To exercise privacy rights, contact us at:

We may need to verify your identity before responding to a request.

Some information may be retained where necessary for legal, security, abuse prevention, fraud prevention, accounting, or legitimate business purposes.

12. European Economic Area, United Kingdom, and Similar Jurisdictions

If you are located in the European Economic Area, the United Kingdom, or another region with similar privacy laws, you may have additional rights under applicable data protection law.

Where trck.cc processes personal data as a controller, we are responsible for determining how and why the data is processed.

Where a user of trck.cc uses the Service to track, redirect, or analyze their own traffic, that user may be the controller of certain data collected through their campaigns, and trck.cc may act as a processor or service provider with respect to that data, depending on the circumstances.

Users are responsible for providing any required notices, obtaining any required consents, and ensuring that their use of the Service complies with applicable privacy and data protection laws.

13. Children’s Privacy

The Service is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

14. Marketing Communications

We may send service-related emails, account notices, security alerts, billing messages, and important updates.

If we send marketing communications, you may opt out by using the unsubscribe link or by contacting us. Even if you opt out of marketing messages, we may still send transactional, security, legal, or service-related communications.

15. Do Not Track

Some browsers may send “Do Not Track” signals. Because there is no consistent industry standard for responding to such signals, we may not respond to them in a specific way.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify users by posting the updated policy on our website or by other reasonable means.

Your continued use of the Service after the updated Privacy Policy becomes effective means that you accept the updated policy.

17. Contact Us

For privacy questions, requests, or concerns, contact us at:

For abuse reports, contact: